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Air Cabin Crew Operations City and Guilds Diploma

(SCQF level 5)

Food, Events, Hospitality & Tourism, Hospitality and Leisure

Applications closed

Mode of Study


Start Date

26th Aug 2019, 1 year


City Campus


This course will help you to develop the skills required for employment in the Aviation, or Airport Ground Industry. It covers everything from customer service and employability skills, to health and safety procedures.

You'll be awarded a City and Guilds Diploma in Air Cabin Crew Operations Level 2 after successfully completing the course.

For more information on future passenger transport careers, visit Careers that Move.

This course is placed on the Scottish Credit Qualifications Framework at Level 5. For more information on the framework visit:

Entry requirements

Minimum entry requirements

  • Three National 5 qualifications at Grade C or above including English; OR
  • Other equivalent qualifications or experience.

Additional selection requirements

  • You must be over 17 years of age.
  • You must be taller than 5 feet 2 inches.
  • You must hold a valid EU passport and the right to work in the UK.
  • You must be fluent in spoken and written English.
  • Some airlines may also supply additional criteria.

You will be invited to attend a course presentation and interview where you will get the opportunity to find out more about the course and tell us why you are interested in this subject area.

What you study

You'll study:

  • Introduction to Airline/Aviation Operations.
  • Airline Health.
  • Safety and Security.
  • Crew Room Duties.
  • Role of Air Cabin Crew.
  • Preparation for Employment as Air Cabin Crew and Airport Ground Operations.

You'll also learn languages as part of the course.

After the course


This course prepares you for a career as air cabin crew or airport ground staff. 

Continuing Study

You can also progress onto NC International Travel or HND in Travel and Tourism at the college. ​


How the course is taught

The course will be taught using a variety of different teaching methods such as
  • Lectures.
  • Group work.
  • Industry Visits.
  • Guest Speakers. 
  • Role Play in the cabin.

Assessment methods

You will be assessed on an on-going basis using a variety of methods such as:
  • Presentations.
  • Closed Book assessments.
  • Reports.
  • Observation in the mock cabin.
  • On-line e-assessment.

Additional Information

Dress code

You will be required to wear the "City Air" cabin crew uniform at least one day a week.

  • Mode of Study:
  • Start Date:
    26th Aug 2019, 1 year
  • Location:
    City Campus