Student On Campus Guide

On Campus Guide For Students

Our on campus guide for students has been designed to help our students understand how our buildings and facilities are operating during the 2021/22 academic year.


Students with Health Conditions or Vulnerabilities to COVID-19

COVID 19 Symptoms

Student Guide to Online Learning

Travelling to College

Entering and Exiting the Buildings Arriving in College Lifts and Stairs
Reception Areas Lateral-Flow Testing Hygiene and Cleaning Toilets
Ventilation Getting Around Campus Culture and Behaviour

Food and Drink, Food Outlets

Student Services and Support

Library Services IT Support and Helpdesk Fire Alarm Evacuations
Test and Protect Student Do's and Don'ts    
Alisdair Barron MBE


Thank you for choosing to study at City of Glasgow College.

We look forward to welcoming you on campus and have prepared this Campus Guide which explains what measures have been put in place for using our College buildings. All measures are informed at all times by Government guidance. We have been working hard to make our campuses safe, and we want to reassure you that our main priority continues to be the health, safety and well-being of our students and staff.

You also have a personal responsibility to keep yourself and others safe, so please read this Campus Guide carefully and ensure that you follow our guidance at all times.

At times our staff - health and safety, security, concierge etc. - may remind you of the need to comply with these protocols in a respectful and friendly manner and we expect the same respect to be shown to our staff.

In a period when most of the legal restrictions introduced to combat the pandemic have been lifted, these protocols seek to offer advice and guidance to staff and students on the College’s expectations.

The College will maintain 1m social distancing to help safeguard our community and face masks must be worn on entering the building and in communal areas unless you are exempt
The college protocols seek to minimise the transmission of COVID19 on campus, fostering safe behaviours through encouraging all members of the college community to take personal and team responsibility for keeping themselves and others safe.

We continue to be committed to providing you with an outstanding student experience and we want to reassure you that as you resume your education and take those first steps towards some normality, we are here to support you.

Best Wishes, Student Services

Students with Health Conditions or Vulnerabilities to COVID-19

We appreciate that some students may be particularly vulnerable to COVID-19, due to an underlying health condition, age, pregnancy or something else, If you do not wish to come on to campus please speak with the Curriculum Head for your course.

IMPORTANT: If you have tested positive for COVID-19 or have symptoms and have attended the college please email immediately. Any students needing to register with a GP can fill out an NHS Form. If you need to you can get a free NHS test to check if you have coronavirus

Alisdair Barron MBE

COVID-19 Symptoms

You will be aware that people with the following symptoms are advised to self-isolate for at least 10 days and seek COVID-19 testing (details of how to access testing are available at NHS Inform):

If You Test Positive for COVID-19 do NOT come to College;

  • Tell us immediately by contacting
  • You must self-isolate for a minimum of 10 days.
  • NHS contact tracers will interview you and get in touch with people you have been in close contact with, and tell them they must self-isolate for 14 days.
  • Remember. If you test positive or have been in contact with someone who has tested positive, you may continue to feel well. This does not mean that you do not have the virus, as some symptoms are mild or you may be incubating the virus. Some people who are asked to isolate may not become unwell, but they must stay at home and self-isolate for the full 14 days.
  • Students must self-isolate if anyone in their household has COVID-19 symptoms and not return to College until that unwell person has had a negative test.
  • Student Services staff will monitor the COVID symtoms email address and let students know what they should do next. Students who are self isolating do not need to provide medical evidence and will receive all funding due to them. Their isolating status will be recorded in class registers.

Student guide to online learning

There will be a blend of online and on-campus learning for 2020/21. To assist you we have developed a Top Tips for Online Learning Guide. Many of you may be starting to learn online and at a distance for the first time, or increasing your use of this in the coming weeks due to the impact of coronavirus. This may feel daunting at first but give yourself time to adapt to a new learning environment.

Learning remotely allows you some flexibility in the times and locations in which you choose to study but it can be challenging. Keep in touch with your lecturers and classmates for support, help each other and above all else be kind!

As an enrolled student at the College, you will be expected to follow all policies and procedures which will apply equally to both online and on-campus learning. Be aware of your behaviour both online and on-campus and know what is expected of you. A link to our student guides and policies can be found here. Please ensure that you read our Student Guide to Acceptable Use of IT.

Alisdair Barron MBE

Travelling to College

It is recommended to travel by foot or bicycle where possible. Please plan ahead for your journey. Remember buses, trains and the underground are running at reduced capacity. If you need to use the college store cycle, it may take you longer to get to class. Physical distancing measures on public transport are in operation and face coverings on public transport are mandatory. 


The college’s cycle store at City campus has capacity for 268 bikes. Whereas the Riverside Campus cycle store has room for 20 bikes with a further 200 external racks.

Cyclists when using the bicycle store at City Campus or bicycle shelter at Riverside campus are requested to:

  • Wear face coverings at all times.
  • Use hand sanitiser before entering and after leaving.
  • Adhere to 1m social distancing at all times.

If the store or shelter is crowded please wait outside observing 1m social distancing. Users should clean any surfaces after use with the sanitising wipes provided, and dispose of those appropriately after use.

Cyclists using the external racks at the City and Riverside Campuses are:

  • Recommended to use a face covering.
  • Must maintain 1m social distancing at all times - includes when locking/unlocking bikes which should be as far apart as possible from other.

There will be no access to shower facilities in City or Riverside campus, other at the Marine Skills Centre for Nautical students who have been in boats on the river as part of a class. Cleaning protocols for these showers will ensure that they are cleaned by College cleaners after each use.

Public Transport

The City and Riverside campuses are located close to local bus and rail links. For further information on travelling to the campuses and safety guidance on planning your journey please visit Traveline Scotland. Most bus and rail operators offer student discounts, so make sure you always carry your student card to make the most of discounted rates.


There is no parking available for students on campus. However, there are ten accessible spaces at the Allan Glen’s Place entrance at City, with four available at Riverside. These spaces are only for disabled drivers with blue badges and are allocated on a first-come, first-served basis Blue badges must be displayed.

Our campuses are located in residential areas where residents have private parking spaces. Please respect our neighbours in the Townhead and Gorbals areas and do not park in their spaces. In addition to commercial car parks across the City, there are a number of pay and display parking bays near to City Campus. Glasgow City Council provide information on parking on their website. Local commercial car parks include:


Entering and exiting the buildings

Entrance at City is on Level 0 or Level 2, and the main entrance at Riverside.

Everyone should follow guidance on social distancing and keep a safe distance of at least 1m from others. This may necessitate queuing: students will not be regarded as arriving late if their entrance to the building is delayed by queuing.

The requirement for staff and students to swipe their ID on entering or re-entering the buildings has been removed, and the internal barriers have been switched back on. Swiping at the barriers creates a comprehensive record of those on campus should there subsequently prove to have been a case of coronavirus in the College on any specific day. In line with Scottish Government requirements, the College may be asked to supply the contact details of those in the building if a case of COVID-19 is confirmed in the College. In supplying this data, the requirements of GDPR and other data protection legislation will be observed at all times. (For this reason, registers must be taken in each class on campus). Students have been issued with lanyards for their cards, and, like staff, must wear these visibly at all times while in the building. 

Although a strict directional system will no longer be enforced other than on staircases, the College strongly encourages everyone to choose the quietest route when moving about the buildings, even if this means that journeys take a little more time.

If staff and students are able to use the stairs, they are strongly encouraged to do so. Because two-way traffic is required on staircases, everyone must wear a face covering if they are able to do so, walk well to the left of their lane and maintain a reasonable distance between themselves and others in their lane.


Queuing arrangements at 1m apart have been installed at reception areas. Signage and perspex screens are be in place. High contact areas such as reception desks are wiped regularly.

Barriers and Lifts

Campus security barriers are switched off to avoid potential transmission of the virus.

Face coverings and PPE

Reusable face masks have been issued to all staff and students and it is advised that they are used if travelling by public transport and in enclosed spaces on campus. A face covering must be worn by anyone entering any part of the Library space on either campus, in line with Scottish Government guidance.

Face coverings must also be worn in all communal areas where physical distancing is not possible and in class or workshop areas, unless you are eating or drinking, or have a Scottish Government exemption card. Specially branded lanyards are available from Reception for anyone who is exempt from wearing a face mask.

Every time you apply or remove your face mask/ covering, it is important that you wash or sanitise your hands first and avoid touching your face. When temporarily storing your mask, such as in a pocket, it should be placed in a washable bag or container and you should avoid placing it on surfaces, due to the possibility of contamination. Face coverings should not be shared with others.

Your college face mask is reusable. After each use you should wash at 60 degrees centigrade or in boiling water. If using a non-reusable one, you should dispose of it safely in the bin. Disposable face coverings cannot be recycled.

Additional PPE such as gloves and visors will be provided for use in identified specialist areas such as hairdressing salons and construction workshops, and for provision of First Aid if required.

Arriving in College

We ask that you try to arrive as near to your class time as possible. If you arrive early you will be directed to a seating area where social distancing can be maintained.

In a change from the College’s previous practice, classroom doors will remain locked until a member of staff arrives to take the class. If you arrive before the staff member please observe 1m social distancing while queuing to enter.

You will be able to access areas such as changing rooms if you are, for example, a health & fitness or bakery student but must observe 1m social distancing in these spaces.

Reception Areas

At reception areas you will queue at 1m apart adhering to signage. Perspex screens will be in place for your safety and that of our staff.

Please respect any instructions or guidance provided by staff.

Lifts and Stairs

If students are able to use the stairs, they are strongly encouraged to do so. Because two-way traffic is required on staircases, everyone must wear a face covering if they are able to do so, walk well to the left of their lane and maintain a reasonable distance between themselves and others in their lane.

Up to 4 people may travel in a lift at any one time, and masks must be worn in all lifts. Priority should be given to those with a disability.

One lift on each campus will be designated for single person use only, for those who are particularly vulnerable to the virus or particularly anxious. These lifts will be clearly signposted. They are:

City Campus: Core C Passenger Lift FF (the single lift nearest Reception to the west)

Riverside Campus : Core B Passenger Lift FF (the single lift opposite the toilets towards the stairs from the main bank of lifts).

Lateral-Flow Testing

City of Glasgow College is working with the Scottish Government to provide free, regular, Covid-19 lateral flow testing (LFT) for all our students and staff. While the tests are voluntary, we strongly encourage you to make use of them at home when they become available.

The test kits are available to collect from City and Riverside campus receptions, and they are for anyone who does not have symptoms of Covid-19.

If you are displaying symptoms or think you might have coronavirus, do not come in to college. Students should let us know by e-mailing and college staff should inform their line manager and HR (0141 375 6868). You should also arrange to take a further coronavirus test, known as a PCR test, at a local testing station. You can find that information online at NHS Test and Protect.

  • What does the LFT test involve?

The lateral-flow test involves taking a swab from your mouth and nose. This helpful NHS video shows how to administer the test at home: Step-by-Step guide to Covid-19 Self-Test.

You will be able to see the results within 30 minutes, and should then enter your results on the NHS website. Full instructions are supplied with each kit. The test is an effective way of screening for people who may just be positive, or may be spreading the virus without having symptoms themselves. If you get a positive result, you should not come into college. You should arrange to have a separate Covid-19 (PCR) test to confirm your results, and should let us know how you are by e-mail as above.

To identify as many cases as possible, the Scottish Government is recommending that you take two tests each week, ideally three days apart. For example, if you are on campus five days a week, you should test twice weekly, on a Monday and a Thursday, say, before coming in to college. If you cannot take two tests, one test can still provide some reassurance. A negative test mean that you do not have the virus at the time of testing, but it does not protect you from becoming infected later and spreading the virus.


Lateral-flow testing is available for all students enrolled at City of Glasgow College and all staff. It is for those who do not have symptoms of Covid-19 and would like to be tested. If you have previously tested positive for Covid-19, you should not take a test unless your previous positive test was more than 90 days ago.​ For further information and helpful FAQs, visit our website.

Hygiene and Cleaning

Following good hygiene practice remains essential in the fight against COVID-19. Sanitiser will be available at many points around each campus and in each room timetabled for teaching. You should wash your hands regularly, for a minimum of 20 seconds and should catch any sneezes or coughs in a tissue.

Sanitiser wipes will be provided so that keyboards can be cleansed before and after use, and additional bins will be available for used wipes. Users should clean keyboards and adjacent surfaces both before and after each use.

Additional cleaning regimes will be in operation to ensure ongoing cleaning and a focus on the common and other high volume / high touch areas. To help the cleaning process, you should dispose of your own rubbish responsibly. Specialist equipment should be regularly cleaned by the students using it under the guidance of lecturers. The College has employed additional cleaners who will be cleaning public areas at least twice daily using products which are active against bacteria and viruses, and cleaning commonly touched objects and surfaces, such as telephones, keyboards, door handles, desks, countertops etc. Printers will be cleaned regularly, but use of the printers is discouraged to help minimise the risk they pose. Cleaners will clean specialist rooms between classes, but any specialist kit must be wiped by the staff using the room.

Personal items must not be left under desks or chairs where they might cause an accident. All staff must ensure that everything has been tidied away each day so that the cleaners can easily and effectively wipe the hard surfaces.


It is important that 1m distancing is observed when entering and leaving toilet areas.

  • Everyone is expected to be polite and stand back to allow others to enter or leave safely.
  • Everyone is expected to use the toilets nearest to their location in order to help reduce movement around the buildings.
  • All toilet outer doors will be permanently opened and should not be closed.
  • Sanitiser wipe dispensers will be installed in each cubicle so that toilets can be sanitised before and after each use. The sanitiser is suitable for use with toilet paper and can be flushed away.
  • Cleaners will clean the toilets at least twice each day.


Good ventilation is thought to help prevent the spread of COVID-19.

City of Glasgow College’s air management system has been adjusted to ensure that as much fresh air as possible is drawn into the buildings at all times. This will be regularly monitored.

In rooms where it is possible, windows will be opened first thing in the morning and must remain open whenever the room is in use. Heating will be turned-up as the weather cools.

Getting Around Campus

Travel throughout the building should be minimised as much as possible. This will minimise the number of people students and staff come into contact will help those in the buildings to reduce transmission of the virus, and will assist should we need to track and trace contacts in the event of an outbreak.

Please carry your personal belongings with you at all times.

Culture and Behaviour

It is important that everyone in the college behave with consideration, respect and kindness for those around them, and follow these protocols at all times to protect themselves and others. The protocols include the baseline measures advised by the Scottish Government’s Guidance, and, in line with that advice, go further than the minimum baseline where that is necessary to keep people safe. When on campus, people should exercise their judgement in avoiding crowded areas, for instance during breaks and at lunchtimes, and in the Halls of Residence.

Our Front of House (concierges, security staff, receptionists) and Health & Safety teams will be very visible on campus, reminding people of the College’s protocols and encouraging sensible behaviours. The College takes a ‘zero tolerance’ approach to any violence, aggression or rudeness towards any member of staff while at work. Students found in breach of protocols outlined will be subject to disciplinary action.

Food and Drink, Food Outlets

Students can bring their own food into College in sealable bags/containers in order to avoid spillages and leaks. You must dispose of your rubbish personally in the bins provided and take home containers and bags. If abused this may be reviewed.


Staff and students should always use the catering outlet nearest to where they are working, to minimise traffic through the buildings and reduce the risk of spreading or coming into contact with the virus.

Contactless payment is strongly preferred.

Vending Machines

The provision of vending machines has been increased, and some have been moved to more open positions to prevent the build-up of long queues. Spacing for queues has been indicated on the floor. Hand sanitiser is provided, and those who use the machines should sanitise their hands both before and after using the machine. Signs will remind users of the need to do this.

Water Fountains

Water fountains will be reopened as holders for sanitising materials are installed. If you use a water fountain, please use these wipes before and after use, following the instructions on the adjacent poster.

Student Services and Support

Student Services continue to offer on campus and online services for students, including in the following areas:

  • Course application and admissions advice;
  • Bursary, Educational Maintenance Awards (EMA), Childcare;
  • Careers Guidance;
  • Counselling and well-being support;
  • Accommodation advice;
  • Hardship Funds;
  • Learning Support and development of Personal Learning Support Plans;
  • Equipment loan.
  • Study Skills.

Students should visit our website for information, advice and guidance on how to Get Ready for College. They will also find information on the website on how to contact Student Services online, by phone or by visiting the campus. Student Services Help Desks are situated on the second floor at City Campus and the ground floor at Riverside Campus.

Library Services

From 23 August 2021, Library opening hours at City and Riverside campuses will be:

  • Monday to Thursday - 08.30am - 7pm
  • Friday - 08.30am - 5pm

Library users may browse the collections and borrow items using the self-issue kiosks. Stationery and print credit sales will also be available.

Students can also book a solo study space. These spaces must be reserved in advance.

No group study spaces will be available.

Books and materials may be returned at both campus libraries. They will be quarantined for 72 hours before being returned to stock.

In line with guidance issued by the Scottish Government, all Library staff and users will be required to wear a face covering at all times when in the Library spaces on both campuses.

IT Support

IT Support can only be obtained by phone or via logging a job in Enquirer. Staff are encouraged not to visit the 4th Floor IT desks (or Estates desks) for help.

If IT support is needed during a teaching session or in another situation, a member of the IT team will assist wearing a face mask. Staff and students in the room must also wear a face mask.

Fire Alarm Evacuations

Whilst it is important that physical distancing is maintained where possible, it is vital that occupants can exit a building as quickly and safely as possible in the event of a fire evacuation. In an emergency people do not have to stay 2 metres apart if it would be unsafe.

At City campus, those evacuating the building should assemble on the adjacent park and should spread out across the area to allow 1m distancing as far as possible.

At Riverside Campus, those evacuating the building should assemble on the Clyde Walkway to the north of the campus and adjacent to the bridge across the Clyde and also in the rear service yard car parks located away from the buildings.

Further information on fire safety will be provided at your Induction and Orientation Event.

Test and Protect

In line with Scottish Government requirements, the College may be asked to supply the contact details of those in the building if a case of COVID-19 is confirmed in the College. If this should arise, student details will be derived from records of those swiping on entering the buildings, class registers and Library records. Staff details will be obtained by scrutinising the use of ID passes on entering the building and opening internal doors in the College on that date. In supplying this data, the requirements of GDPR and other data protection legislation will be observed at all times.

Anyone who meets the definition of a close contact of a confirmed case of COVID-19 will be asked to self-isolate for 14 days from the date they were last in contact with the positive index case. The contact needs to have taken place within the infectious period (e.g. from 48 hours prior to symptom onset, until 10 days after symptom onset). Contacts of contacts do not, as a policy, also need to isolate.

The definition of a close contact is:

Household contacts:

  • Those who are living in the same household as a case e.g. those that live and sleep in the same home, or in shared accommodation such as university accommodation that share a kitchen or bathroom.
  • Those who do not live with the case but have contact within the household setting.
  • Those that have spent a significant time in the home (cumulatively equivalent to an overnight stay and without social distancing e.g. 8 hours or more) with a case.
  • Sexual contacts who do not usually live with the case.
  • Cleaners (without protective equipment) of household settings during the infectious period, even if the case was not present at the time.

Non-household contacts:

For example face to face contact with a case within 1 metre for any length of time, including:

  • Being coughed on.
  • Having a face to face conversation.
  • Having skin to skin physical contact.
  • Any contact within 1 metre for one minute or longer without face-to-face contact.
  • A person who has travelled in a small vehicle with someone who has tested positive for Coronavirus (COVID-19); or in a large vehicle near someone who has tested positive for Coronavirus (COVID-19).

Anyone who has tested positive for the virus must self-isolate for a minimum of 10 days. NHS contact tracers will interview them and get in touch with people they have been in close contact with, and tell them they must self-isolate for 14 days. They may feel well, as the virus could still be incubating when they are asked to isolate. Some people who are asked to isolate may not become unwell, but they must stay at home and self-isolate for the full 14 days. The College can ask them to work or study from home if they are able to and they are not unwell.

Staff and students should self-isolate if anyone in their household has COVID-19 symptoms and not return to College until that unwell person has had a negative test.

An email address for students exhibiting COVID-19 symptoms or who have tested positive for COVID has been created:

This email will be regularly checked and actioned by Student Services staff. Emails will be forwarded to the Depute Principal, HR Director, the Director and Associate Director Student Services and the Operational Effectiveness and Market Research Manager. The Depute Principal will decide on further action.

Students who are self-isolating are not required to provide medical evidence. Their status will be recorded in class registers and their regular approved funding will be unaffected.

Student Do's and Don'ts


  • Walk or cycle to College where possible.
  • Wear a face covering wherever possible and always when moving around the building and in the library.
  • If applicable, wear your special lanyard showing you cannot wear a face covering for medical reasons.
  • Avoid busy, crowded areas.
  • Maintain social distancing at all times - keep 1m away from other people.
  • Reserve books and other materials online at library services and arrangements for collecting them will be made by phone.
  • Clean your hands and surfaces regularly.
  • Use sanitising wipes provided across the College.
  • Catch any sneezes or coughs in a tissue.
  • Use the toilet nearest to you.
  • Use the catering outlet nearest to you.
  • Use contactless payment whenever possible.
  • Download Test & Protect app.
  • Email if you exhibit symptoms or test positive.
  • Self-isolate and book a test if you have Covid-19 symptoms.
  • Self-isolate for a minimum of 10 days if you test positive.
  • Self-isolate for 14 days if anyone has Covid-19 symptoms and do not return to College until that unwell person has had a negative test.
  • Follow the directional system clearly signposted across the building to minimise physical contact.


  • Take public transport at peak times if avoidable.
  • Sit within 1m of another student in any direction.
  • Share your face covering.
  • Put your face covering on surfaces due to possible contamination.
  • Forget to wash your re-usable face covering every day in 60 degrees centigrade or boiling water.
  • Take the lift unless essential, choose the stairs instead.
  • Move around the building unless necessary.
  • Close windows as these have been opened to improve ventilation.
  • Forget to wear your lanyard whenever in the building keeping it be visible at all times.