COVID-19: Student FAQs

The Minister for Further Education, Higher Education and Science, Richard Lochhead MSP, has written to every student in Scotland and sent them a video message of reassurance.

Is City of Glasgow College affected by the changed Coronavirus restriction levels?

As a result of the Scottish Government's review of the lockdown restrictions, most learning and teaching will remain online with a small number of exceptions only. Students are asked not to come into college unless advised to do so. Your health and safety are our top priority, and we continue to be guided by the latest government and expert medical advice.

How does this affect learning and teaching?

The new restrictions will see a very limited number of industry-critical courses delivered on campus and following strict risk assessment. Students on those courses will be contacted. Most courses will still be delivered online. If you need any advice on your course, please contact your lecturer. 

How long will the new arrangements stay in place?

The Scottish Government has announced a gradual easing of the current enhanced level four restrictions. That will continue in three-weekly stages until the end of April 2021 with a regular review. Our website and social media channels will be updated regularly in line with those, so please check in with us.

Who do I contact if I am ill/have coronavirus symptoms?

If you are unwell/have symptoms of or test positive for Covid-19, do not come into college. Tell us immediately by contacting covidsymptoms@cityofglasgowcollege.ac.uk. It is important you also keep us updated on how you are doing so we can support you back to college. Your attendance record will not be affected by a Covid-related absence. 

Will my funding/hardship/bursary money be affected?

Your funding will not be affected if you have Coronavirus or have been asked to self-isolate. If you are concerned about finances or need support, please contact our studentadvisors@cityofglasgowcollege.ac.uk

What about travel?

You should not travel for anything other than "essential" reasons. No one can travel into or out of Scotland unless it is for an essential purpose. However, education is exempt. If you are invited to a class in college, you are allowed to travel to and from the campus. More guidance is available on the Scottish Government website

Will I still have access to student support?

In line with our digital learning approach, all our student support services are offered online. Student Services offer help and advice with applications, funding, childcare, learning support, wellbeing and more.

Can I come into college to use the library?

City and Riverside campus libraries are open from Monday 15 March until Thursday 1 April from 10am - 3pm.  The campus libraries will close during the Spring holidays Friday 2 - Friday 16 April inclusive, however the library team will continue to be available online Monday - Friday 9am until 5pm. 

Campus Libraries will re-open from Monday 19 April 2021 (opening times to be confirmed).

Are study spaces available on campus in the library?

From Monday 15 March, study spaces will be made available at both campus libraries, you must book in advance and you can return items at Riverside (outside of the library entrance) and Level 4 at City Campus. 

Click and Collect is not currently available but we hope to offer this after the Spring holidays.

You can contact the helpdesk - library@cityofglasgowcollege.ac.uk.  

I don’t have access to a computer, can the college help?

Please speak to your lecturer if you need further information or support with accessing online classes. There is a student laptop loan scheme which you may be eligible for.

My course includes a work placement: will that happen?

We want you to have the best possible student experience with us and our industry partners to ensure you are work-ready when you finish your studies. Working with our partners, we are considering how you will still gain work experience safely as part of your course (where applicable). Once we have more detail on that we will share it with you.

What about students in Halls of Residence?

Students who chose to stay in our Halls of Residences will continue to be supported while there. If you were planning to return to halls of residence please do not do so during the current lockdown period. If you have any queries regarding your residence lease, please contact accommodation@cityofglasgowcollege.ac.uk or 0141 375 5534.

International Students

Our 1+1 students are currently studying via online learning.  Year 1 students currently studying at our partner institutions in India and Pakistan will be given further information by their partner institution on the plans for joining year 2 in September.

We've updated our advice for EU students Brexit FAQs

For more information please see UK Council for International Student Affairs website.

What about part-time courses?

For students on part time vocational courses e.g. NC/HNC/HND/Diploma/Professional courses, we will advise you on new timetables when we have more detail.

I am in the shielding category, what will I do?

The college is supporting health and government guidance on shielding and self-isolation. All students who have underlying health conditions or circumstances that may make them particularly vulnerable should minimise contact with people outside your own household if you can. You should not take public transport at this time.

I am concerned about my employment or redundancy. Where can I find information?

Skills Development Scotland has lots of advice on employment and redundancy and has created a new service to support those seeking employment at this critical time. The Job Hub brings together immediate job opportunities from employers across Scotland.

How do I keep updated about the latest information on Coronavirus (Covid-19) and college?

This page, our college intranet, social media and MyCity will be kept up to date. As this is an ongoing situation, we are asking you to check these pages regularly to keep informed of the latest advice.

If you would like to speak to someone about your concerns, contact studentadvisors@cityofglasgowcollege.ac.uk.

Helpful Links