Student FAQs and On Campus Guide

Students studying in Riverside campus library.

Important Information for all Students

Please read this important information from the Scottish Government and NHS Greater Glasgow and Clyde for all students:-

  • With the return of many students to college and universities across Scotland Jason Leitch, National Clinical Director; Gregor Smith, Chief Medical Officer and Fiona McQueen, Chief Nursing Officer have written a letter to all college and university students in Scotland providing advice on Common Cold, Flu-like Symptoms and COVID-19 Symptoms.
  • With an increased number of COVID-19 cases in the Greater Glasgow area, Dr Linda Caestecker, Director for Public Health with NHS Greater Glasgow and Clyde, has written to all students asking you to follow the rules, stay safe and look out for each other during Freshers' week. 

College Plans for Session 2020/21

This year may seem very different with the COVID-19 pandemic causing uncertainty for everyone. However, your health and wellbeing continues to be our top priority. That has been our utmost consideration when planning our blended learning approach for 2020/21 academic year which includes a combination of online and on-campus study. 

Our buildings are open with a range of strict health and safety measures in place including the two metre social distancing rule, in line with current government and expert medical advice. For now, that severely restricts our ability to timetable as many face-to-face teaching and events held on campus as we had hoped. To ensure we continue to deliver an excellent student experience, our courses will be delivered online from 14 September and during most of block 1. As government advice updates, our plans will adapt too and we will inform you of that as it happens. 

From 31 August new and returning students can meet lecturers and classmates online. You will receive important information about your timetable, course and any on-campus dates you should attend where relevant to your course. Students should only come into college if asked to do so. If it is essential to come in, please make sure you familiarise yourself with On Campus protocols in place. They are there to keep you and others safe so it is very important you adhere to them.  

Students applying for a 2020/21 course who have further questions should contact our Student Advisors.


When will I receive confirmation of my place at City of Glasgow College?

New applications are still being considered through Clearing. You will receive confirmation via email and confirmed places remain subject to places being available and students meeting expected entry requirements and qualifications.

When will my course start?

The new 2020/21 term started on Monday 31 August when your Induction to College also begins. You will be invited to attend a series of events (online and on-campus) to help you settle into college life and get to know your college better. Most full time courses, start week beginning 14 September 2020. Every student will receive an updated confirmation of their course start date.

Is it safe to reopen? 

There is a range of strict health and safety measures in place throughout our buildings. We have continued to take advice and guidance from the Scottish Government and we are in regular contact with officials. We will continue to make sure our plans align with that and our firm focus is on the safety and wellbeing of our students and staff.

Will class times change?

We want to deliver the best student experience possible in a safe way while making sure that the number of students on campus at the one time complies with social distancing rules. That will mean new timetables being available from 31 August 2020 and most classes being delivered online during Block 1.  

When will I receive my timetable?

From 31 August you can meet lecturers and classmates online and will receive important information about your timetable, course and any on-campus dates you should attend where relevant to your course. 

What about practical classes?

Classes that require equipment and/or take place in simulators, workshops, salons, kitchens or labs etc will still take place on campus (City or Riverside). This may mean you attending college one or two days a week and in a socially distanced environment. This is still under review so may change as we follow the latest government guidance.

Funding/Financial Support

Our college student funding portal (for applicants on courses at SCQF Level 6 and below) is open. You should have received information on how to use that. If not, please let us know by emailing:

Applicants on courses at SCQF Level 7 and above should apply directly to SAAS. If you are not sure what level of course you are on or how to apply for funding, please contact

Do I have to come into College at all?

You should not come into college unless absolutely essential. The planned blended learning approach will make use of digital tools already available within MyCity (Moodle) and Microsoft Teams which you may have already used when at college. Those systems are what we mean by ‘online learning’.

I don’t have access to a computer and would prefer to come in to use college facilities. Can I?

Where we can accommodate safe numbers and adhere to social distancing guidance, we plan to open our campuses for a range of student activities such as guidance/peer support/tutorials and where necessary to complete practical courses. Students new to college and those with Personal Learning Support Plans will be given priority.

We are currently finalising a student laptop loan scheme for those who need it and details of how to apply for that will be shared when available.

A small number of bookable learning spaces are available in our Libraries.

Will it be safe to travel to College?

The public transport system continues to have limited capacity due to physical distancing and lower or different service provision in some areas. Therefore please think carefully about whether you need to use public transport to travel to college. If using public transport, be mindful of the restrictions and guidelines in place. If using a private car, please check available parking before you travel.

Traveline Scotland has useful journey planning tips. 

My new course includes a work placement: will that happen?

We want you to have the best possible student experience with us and our industry partners to ensure you are work ready when you finish your studies. Working with our partners, we are considering how you will still gain work experience safely as part of your course (where applicable). Once we have more detail on that we will share it with you.

What about Student support?

In line with our blended learning approach, all our student support services are offered online and on-campus where it is safe to do so. Student services offer help and advice with applications, funding, childcare, learning support, wellbeing and more.

Will regular testing for Covid-19 be in place?

Scottish Government guidance does not currently require colleges to test for COVID-19. However, as an added precaution, we will ask to take your temperature on entry to campus. All students are required to swipe their College I.D. badge when coming in and out of college buildings. Your details will be safely stored and will only be used if it is necessary to contact you as part of the Scottish Government and NHS Test and Protect system.  It will also allow us to know how many people are on campus at any one time. 

Our On Campus Guide for Students has other helpful information on what we are doing to keep you safe and other measures you should familiarise yourself with. 

How long will the new arrangements stay in place?

As we are following closely the Scottish Government’s route map for coming out of lockdown, we too will ensure gradual easing of restrictions are reflected in our planning. As this is a continually changing situation, we will update you when we know more. The Government has said that Phase One started on 1 June. Phase Two was introduced over the summer months and Phase Three is ongoing. Phase Four is likely to follow during the remainder of 2020. This is all subject to careful monitoring of Covid-19 by health experts and may change.

I am in the shielding category, what will I do?

City of Glasgow College is supporting health and government guidance on shielding and self-isolation. All students who have underlying health conditions or circumstances that may make them particularly vulnerable to COVID-19 will be helped to complete a risk assessment before coming on campus, and an appropriate reasonable adjustment will be made following that risk assessment.

I am concerned about my employment or redundancy. Where can I find information?

Skills Development Scotland has lots of advice on employment and redundancy and has created a new service to support those seeking employment at this critical time. The Job Hub brings together immediate job opportunities from employers across Scotland.

International Students

Our 1&1 partnership students will join us online only until January 2021. Students joining us then will be provided with a range of protocols to adhere to while staying at our Halls of Residence.

For more information for International Students, please see UK Council for International Student Affairs website.

What about part-time courses?

For students on part time vocational courses e.g. NC/HNC/HND/Diploma/Professional courses – we will advise you on new timetables when we have more detail.

How do I keep updated about the latest information on Coronavirus (Covid-19)?

This page, our college intranet and MyCity will be kept up to date. As this is a rapidly evolving situation, we are asking you to check these pages regularly to keep informed of the latest advice.

If you would like to speak to someone about your concerns, contact

Helpful Links

Updated: 23rd Sept 2020.