COVID-19: Student FAQs

Will courses be back on-campus for the 2021/22 academic year?

The College is continuing to offer its programmes through blended learning, where some classes take place online and others on campus. The balance of online and on campus classes will be determined according to the needs of each course. Your timetable will guide you as to when and how your classes will take place.

Do I need to wear a face covering/mask in college?

It is a legal requirement that face covering/masks must be worn inside college buildings in communal areas, when moving around and especially in areas where physical distancing is not possible (unless you are eating or drinking, or you are exempt). This includes wearing a face mask when in class, working in an open plan desk area or in workshops. Physical distancing on campus is set at one metre for the foreseeable future also. 

What if I'm exempt from wearing a mask?

Specially branded lanyards are available to collect from Reception teams at both City and Riverside campuses. We recommend they are worn at all times while on campus to show exemption from wearing a face mask

When will I know if my course is on campus or online or both?

Your timetable will show you when you should be on campus and when you can access classes online. 

What is blended learning?

Blended learning combines classroom learning and independent study with online learning, in which students can, in part, control the time, pace, and place of their learning.

At City of Glasgow College blended learning will vary from course to course and may involve some or all of the following learning activities:-

  • taking part in classroom based activities in physical and on-line classes.
  • working in specialist facilities such as workshops, salons, studios.
  • watching videos.
  • using multimedia.
  • working on web based platforms.
  • participating in trips and visits, including virtual trips.
  • role play.
  • work experience or placement.
  • industry based activities.
  • project work.
  • Independent study.
  • Completing on-line assessments and quizzes to track your learning.
  • Accessing our library and digital collections.

Some of the above learning activities will be delivered fully or partly by your Lecturer and you will be expected to work both independently and collaboratively in groups with other students to improve your learning and complete work for assessment.

Learning activities will combine a mixture of online and on campus attendance with both seen to have equal value.  As part of your induction you will learn how to access our virtual learning environment, the library, and digital collections and how to use Zoom, Microsoft Teams and any other tools you need for your course.

If you have any questions about the City of Glasgow College Blended Learning Model please contact our studentadviors@cityofglasgowcollege.ac.uk.

Who do I contact if I am ill/have coronavirus symptoms?

If you are unwell/have symptoms of or test positive for Covid-19, do not come into college. Tell us immediately by contacting covidsymptoms@cityofglasgowcollege.ac.uk. It is important you also keep us updated on how you are doing so we can support you back to college. Your attendance record will not be affected by a Covid-related absence. 

Where can I find further information on Scotland’s COVID vaccination certification scheme?

Information on how the vaccine certification (or COVID passport) scheme will work, who is exempt, and what you need to do if you are going to a venue or event can be found on the Scottish Government website.

I have been vaccinated in Scotland. How do I show proof of vaccine status?

You can provide proof of your vaccination status in a number of ways:

  • use the NHS Scotland COVID Status App which is free to download. This will allow access to a digital copy of your vaccine record on your mobile device. You need a passport or driver’s licence to complete the identity check.
  • request a paper copy of your vaccine certificate from NHS Inform. Use this if you don’t have a passport or driver’s licence.
  • use a downloadable PDF on your phone or a printed copy (as an interim measure only).

I have been vaccinated in Scotland but I am having difficulty in using the NHS COVID Status App. What can I do?

Further information on the NHS Covid Status App, including frequently asked questions, can be found on the NHS Inform website.

I have been fully or partially vaccinated elsewhere in the UK or Crown Dependencies. How do I show proof of vaccine status?

If you were vaccinated in England, Wales or Northern Ireland, you can have your NHS Scotland COVID Status app updated to include this information. If your vaccination from another part of the UK is not showing, phone the COVID Status Helpline on 0808 196 8565 so they can investigate.

If you were vaccinated elsewhere in the UK or in the Crown Dependencies, you can also provide confirmation that you are fully vaccinated in one of the following ways:

  • use the NHS App (if from England or Wales)
  • use Covid NI (if from Northern Ireland)
  • use the paper letter of certification, issued by England, Wales, Northern Ireland, Jersey or Guernsey

You will also be able to present physical proof to the venue who will carry out a visual check.

I am an international student from within the EU. How do I show proof of my vaccine status?

We will accept proof of vaccination from across the UK and Crown Dependencies as well as from members of the EU Digital Covid Certificate Scheme. The EU scheme currently includes all EU Member States plus an additional 16 countries & territories.

The letter and app on your mobile device will contain a QR code which you will be able to present to the venue who will carry out a visual check or scan the code with a verifier app to confirm the record is authentic. You will also be able to present physical proof to the venue who will carry out a visual check.

Current Scottish Government guidance on international travel and vaccines.

I am an international student and I was vaccinated outside the EU. How do I show proof of my vaccine status?

To begin with, vaccine certification rules for international visitors will align with the current border rules. Visitors from other nations, such as USA, will need to provide the same proof of vaccination status that is accepted for entry into the UK.

You will have to request proof from the country in which you were vaccinated. You will be able to present physical proof to the venue who will carry out a visual check.

Current Scottish Government guidance on international travel and vaccines.

Will my funding/hardship/bursary money be affected?

Your funding will not be affected if you have Coronavirus or have been asked to self-isolate. If you are concerned about finances or need support, please contact our studentadvisors@cityofglasgowcollege.ac.uk

What about Travel?

Non-essential travel between Scotland and the rest of the UK, as well as wider common travel, is allowed. If you are invited to a class in college, you are allowed to travel to and from the campus. More guidance on international travel is available on the Scottish Government website

How do I access student support?

In line with our blended learning approach, all our student support services are offered online and on campus. Student Services offer help and advice with applications, funding, childcare, learning support, wellbeing and more.

Can I use the library?

From Monday 23 August 2021, City and Riverside campus libraries are open Monday to Thursday from 8.30am - 7pm and Friday 8.30am – 5pm.  Self-issue kiosks and a click and collect is also available via your library account. For further information, visit our dedicated library information page. Face coverings must be worn at all times when in the library areas. Returns will be quarantined for 72 hours before being issued again.  

Are study spaces available in the library?

Study spaces are available at both campus libraries and you must book in advance. Choose: Apps > bookings > book a study space and enter the date and time.  If you need support, please email our helpdesk - library@cityofglasgowcollege.ac.uk 

I don't have access to a computer, can the college help?

Please speak to your lecturer if you need further information or support with accessing online classes. There is a student laptop loan scheme which you may be eligible for.

My course includes a work placement: will that happen?

We want you to have the best possible student experience with us and our industry partners to ensure you are work-ready when you finish your studies. Working with our partners, we are considering how you will still gain work experience safely as part of your course (where applicable). Once we have more detail on that we will share it with you.

What about students in Halls of Residence?

Students who chose to stay in our Halls of Residences will continue to be supported while there. If you have any queries regarding your residence lease, please contact accommodation@cityofglasgowcollege.ac.uk or 0141 375 5534.

International Students

For information on the current college position with regards to visas, travel and vaccinations for international students please visit our Covid-19 Information for International Applicants.

The Scottish Government has announced that international students are included in the national coronavirus (COVID-19) vaccination programme for the academic year (2021/22).  Our International Student FAQs have more details on the vaccine.

We've updated our advice for EU students - Brexit FAQs

For more information please see UK Council for International Student Affairs website.

I am an international student from within the EU. How do I show proof of my vaccine status?

We will accept proof of vaccination from across the UK and Crown Dependencies as well as from members of the EU Digital Covid Certificate Scheme. The EU scheme currently includes all EU Member States plus an additional 16 countries & territories.

The letter and app on your mobile device will contain a QR code which you will be able to present to the venue who will carry out a visual check or scan the code with a verifier app to confirm the record is authentic. You will also be able to present physical proof to the venue who will carry out a visual check.

Current Scottish Government guidance on international travel and vaccines.

I am an international student and I was vaccinated outside the EU. How do I show proof of my vaccine status?

To begin with, vaccine certification rules for international visitors will align with the current border rules. Visitors from other nations, such as USA, will need to provide the same proof of vaccination status that is accepted for entry into the UK.

You will have to request proof from the country in which you were vaccinated. You will be able to present physical proof to the venue who will carry out a visual check.

Current Scottish Government guidance on international travel and vaccines

What about part-time courses?

For students on part time vocational courses e.g. NC/HNC/HND/Diploma/Professional courses, we will advise you on new timetables when we have more detail.

I am in the shielding category, what will I do?

The college is supporting health and government guidance on shielding and self-isolation. All students who have underlying health conditions or circumstances that may make them particularly vulnerable should minimise contact with people outside your own household if you can. 

I am concerned about my employment or redundancy. Where can I find information?

Skills Development Scotland has lots of advice on employment and redundancy and has created a new service to support those seeking employment at this critical time. The Job Hub brings together immediate job opportunities from employers across Scotland.

How do I keep updated about the latest information on Coronavirus (Covid-19) and college?

This page, our college intranet, social media and MyCity will be kept up to date. As this is an ongoing situation, we are asking you to check these pages regularly to keep informed of the latest advice.

If you would like to speak to someone about your concerns, contact studentadvisors@cityofglasgowcollege.ac.uk.

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