HND Computing: Technical Support (SCQF level 8)

Overview

About This Course: 

This course accepts Year 2 direct entrants.  For more information go to the year 2 tab above.

This new HND course teaches skills that are in demand in many support roles in the IT industry, including desktop support and systems administration. The basics of computer networking are covered, as well as how the components of a computer function. Ethical Hacking has been introduced as a new unit and you will also learn about the importance of legal issues within the IT industry.

City of Glasgow College has an excellent track record for students entering computing competitions for World Skills UK and students may have an opportunity to develop themselves further by entering these competitions.

This course is placed on the Scottish Credit Qualifications Framework at Level 8. For more information on the framework visit www.scqf.org.uk/the-framework/.

Minimum Entry Requirements: 
  • Two appropriate Highers and three Intermediate 2 courses (including at least one from Computing or Information Systems); OR
  • Two Highers and three Standard Grades at Credit Level; OR
  • Two Highers and three National 5 qualifications; OR
  • A national qualification at SCQF Level 6 in a related subject (such as Digital Media Computing, Computing: Technical Support or Software Development); OR
  • Other equivalent qualifications or experience.
Additional Selection Requirements: 
  • You will be invited for a group and/or individual interview where you will get the opportunity to find out more about the course and tell us why you are interested in this subject area.
Location: 

City Campus North Hanover Street

More Information

What You Study: 

Your core units include subjects that are relevant in industry, including:

  • A basic introduction to software development using Visual Basic
  • Learning how to work in a team to manage a project
  • Understanding the legal issues surrounding the IT industry
  • Building and maintaining a PC
  • How to troubleshoot a range of hardware problems.

You will also learn how to install and configure Windows 7 and administer Server 2008. You may have the opportunity to work towards vendor qualifications such as MCSA:Windows 7 and MTA awards from Microsoft. You will also have the opportunity to achieve the Cisco IT Essentials certificate, a vendor qualification essential for anyone wishing to become an entry level desktop support technician.

Knowledge of the Unix operating system is essential for making yourself attractive to employers and we will also teach you about Ethical Hacking, introducing you to the concepts and practical skills required in real life ethical hacking engagements which will allow you to test system security and suggest possible counter-measures.

After The Course: 

Career

This course prepares you for a career in:

  • IT infrastructure

Continuing Study

Successful students can progress on to:

  • 2nd or 3rd year of related BSc
  • BEng  degree courses at a variety of universities.
How Long: 

Two years starting August.

Year 2 Entry

What You Study: 

Your core units include subjects that are relevant in industry, including:

  • An introduction to systems administration
  • Unix
  • Cloud computing
  • Understanding the legal issues surrounding the IT industry.

You’ll learn how to administer a variety of industry standard operating systems and could go on to take the Vendor Certification exams.

Units taught in the course will allow you to learn how to the Unix operating system, understand data communication and the importance of cloud computing in industry. You will be required to undertake a major project before completion of your second year using all the skills you've learned in years one and two.

Minimum Entry Requirements: 
  • HNC with relevant options.
Additional Selection Requirements: 
  • You will be invited for a group and/or individual interview where you will get the opportunity to find out more about the course and tell us why you are interested in this subject area.
After The Course: 

Career

This course prepares you for a career in:

  • IT infrastructure.

Continuing Study

Successful students can progress on to:

  • 2nd or 3rd year of related BSc(Hons)
  • BEng(Hons) degree courses at a variety of universities.
How Long: 

One year starting August.

Contact

Contact Name: 

Rosemary King

Contact Number: 

0141 566 271 2132

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