HND Computing: Technical Support

Overview

About This Course: 

This is a 2 Year HND which accepts direct entrants to Year 2 of the course. For information on entry to Year 2, click the 'Year 2 Entry' tab above. For information on entry to Year 1 please see below.

This new HND course teaches skills that are in demand in many support roles in the IT industry, including desktop support, systems administration and networking support.

What You Need: 
  • Two appropriate Highers and three Intermediate 2 courses (including at least one from Computing or Information Systems) OR
  • Two Highers and three Standard Grades at Credit Level, OR
  • Two Highers and three National 5 qualifications, OR
  • A national qualification at SCQF Level 6 in a related subject (such as Digital Media Computing, Computing: Technical Support or Software Development) OR
  • Other equivalent qualifications or experience

Second Year Entry

For direct entry to second year (subject to availability of places) 

  • An HNC with relevant options OR
  • A national qualification at SCQF Level 7 in a relevant subject.
Location: 

City Campus North Hanover Street

More Information

What You Study: 

Your core units include subjects that are relevant in industry, including a basic introduction to software development, troubleshooting computer problems, learning how to work in a team, and understanding the legal issues surrounding the IT industry. You’ll learn how to administer Windows 7 and Server 2008 and you’ll have the opportunity to achieve the Cisco IT Essentials certificate, a qualification essential for anyone wishing to become an entry level desktop support technician.

Knowledge of the Unix operating system is essential for making yourself attractive to employers and we will also teach you about Ethical Hacking, introducing you to the concepts and practical skills required in real life ethical hacking engagements which will allow you to test system security and suggest possible counter-measures.

After The Course: 

Career

Most companies have a network underpinning their business function so there are opportunities to gain employment supporting a company’s IT infrastructure

Continuing study

Students can move into either 2nd or 3rd year of related BSc (Hons) and BEng (Hons) degree courses at a variety of universities.

How Long: 

Two years, starting in August.

Year 2 Entry

What You Study: 

Your core units include subjects that are relevant in industry, including:

  • A basic introduction to software development
  • Troubleshooting computer problems
  • Learning how to work in a team
  • Understanding the legal issues surrounding the IT industry

You’ll learn how to administer a variety of industry standard operating systems and could go on to take the Vendor Certification exams.

Units taught in the course include learning how to administer local area networks and manage an IT project.

What you need: 

For direct entry to second year (subject to availability of places) -

  • an HNC with relevant options
  • a national qualification at SCQF Level 7 in a relevant subject
After The Course: 

Career

Most companies have a network underpinning their business function so there are opportunities to gain employment supporting a company’s IT infrastructure

Continuing study

Students can move into either 2nd or 3rd year of related BSc(Hons) and BEng(Hons) degree courses at a variety of universities.

How Long: 

1 Year

Contact: 

Rosemary King
Contact Number: 0141 271 2132
Contact email; rosemary.king@cityofglasgowcollege.ac.uk

Contact

Contact Name: 

Rosemary King

Contact Number: 

0141 566 271 2132

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