Diploma For Hospitality Team Member

Diploma For Hospitality Team Member

(SCQF level 5)

Full-time, Events, Hospitality and Tourism

Course Options
No course offerings available at the moment.

Overview

This course is delivered over 2 days per week, enabling you to fit learning around work commitments and your individual style.

The SCQF Level 5 Diploma in Hospitality Team Member is an ideal starting point for anyone looking to build a career in Scotland’s vibrant hospitality sector.

This qualification allows you to develop the practical skills, professional behaviours, and industry awareness needed to thrive in a fast‑paced customer‑focused environment.

Throughout the course, you’ll gain confidence in your abilities and a strong understanding of the skills you bring to the workplace. The Diploma supports progression into employment across a wide range of hospitality settings - Hospitality Rising Careers.

The course focuses on work-based learning in both Scholars' Training Restaurant and City Bistro, providing the benefit of gaining a nationally recognised SVQ qualification with some underpinning knowledge within a class-based environment to support the SVQ units.

Our assessors regularly monitor your progress and development through to the completion of your qualification. This ensures you develop your skills through practice in our working commercial environments, helping you to become a valuable asset to employers and enabling career progression within the hospitality industry.

The national standards for this award are set by People 1st and are accredited by SQA.

Minimum entry requirements
  • Three National 4 qualifications, including English, along with some IT literacy.
  • Applicants will have or be encouraged to seek employment before the course starts.

Applicants whose first language is not English should have minimum SQA ESOL National 5 or equivalent for NC/NQ courses and ESOL Higher or equivalent for HNC/D courses.

Additional selection requirements
  • A good understanding of the hospitality industry would be an advantage but is not essential.You'll be invited for a group and/or individual interview where you can find out more about the course and tell us why you're interested in this subject area

What you study

The subjects include:

  • Skills practice in food service.
  • Beverage service and customer care.
  • Workplace health and safety.
  • Food safety.
  • Standards of behaviour in hospitality.
  • Team working.

The course is taught over two days per week, with the majority of learning and practice completed in our commercially operated Scholars' Restaurant and our City Bistro. You will be taught and guided to develop service skills required for a wide range of service styles including café service, small plates, formal lunch service, afternoon tea, barista, cocktail, wine and drinks service.

After the course

You could secure a permanent role or career progression within a variety of hospitality establishments, working front of house, food service or bar operations. This could include hotels, restaurants, bars, nightclubs and corporate or event catering.  The hospitality industry is currently seeking new recruits to the industry through Hospitality Rising. Start your hospitality journey with us today.

Continuing Study

You may wish to continue your studies by undertaking a full-time course at Level 6 in Hospitality Operations.

Materials

You should have access to an IT device.

Dress code

You will be provided with a uniform to wear while learning in Scholars' Training Restaurant and City Bistro. Additionally, students are expected to wear black socks and comfortable black shoes.

Guide to Applying
Funding and fees information
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