Course Options
7th Jan 2026 - 9th Jan 2026
Mode of study: Part-time
Duration: 1 Week
Day(s): Tue,Wed,Thu
Time: 09:00,17:00
Location: Riverside Campus
What if All My Course Choices Are Full?
If one of your course choices is full, we'll put you on the waiting list and progress your second choice.
If all your course choices are full and you want to be considered for something else or need advice, please contact us.
Email: applications@cityofglasgowcollege.ac.uk
Telephone: 0141 375 5191
Our Application System is currently unavailable.
We apologise for any inconvenience this may cause and appreciate your patience while we work to resolve the issue.
We’ll share updates on our website and social media channels as soon as we have more information.
If you have any questions about applying for our courses, please contact our Application Team at
Email: applications@cityofglasgowcollege.ac.uk
Telephone: 0141 375 5191
11th Jan 2027 - 3rd Sep 2027
Mode of study: Part-time
Duration: 1 Week
Day(s): Tue,Wed,Thu
Time: 09:00,17:00
Location: Riverside Campus
What if All My Course Choices Are Full?
If one of your course choices is full, we'll put you on the waiting list and progress your second choice.
If all your course choices are full and you want to be considered for something else or need advice, please contact us.
Email: applications@cityofglasgowcollege.ac.uk
Telephone: 0141 375 5191
Our Application System is currently unavailable.
We apologise for any inconvenience this may cause and appreciate your patience while we work to resolve the issue.
We’ll share updates on our website and social media channels as soon as we have more information.
If you have any questions about applying for our courses, please contact our Application Team at
Email: applications@cityofglasgowcollege.ac.uk
Telephone: 0141 375 5191
17th May 2027 - 31st Dec 2027
Mode of study: Part-time
Duration: 1 Week
Day(s): Tue,Wed,Thu
Time: 09:00,17:00
Location: Riverside Campus
What if All My Course Choices Are Full?
If one of your course choices is full, we'll put you on the waiting list and progress your second choice.
If all your course choices are full and you want to be considered for something else or need advice, please contact us.
Email: applications@cityofglasgowcollege.ac.uk
Telephone: 0141 375 5191
Our Application System is currently unavailable.
We apologise for any inconvenience this may cause and appreciate your patience while we work to resolve the issue.
We’ll share updates on our website and social media channels as soon as we have more information.
If you have any questions about applying for our courses, please contact our Application Team at
Email: applications@cityofglasgowcollege.ac.uk
Telephone: 0141 375 5191
Overview
HELM Operational Level is a three-day course (21 hours) designed to meet the requirements for training as set out in Regulations II and III of the International Convention on Standards of Training, Certification and Watchkeeping for Seafarers (STCW).
You will be involved in a range of activities with your fellow candidates designed to enhance your leadership and management skills including situational awareness, decision-making, team-working and team leadership.
This course also includes Leadership in Action (Intermediate level) College Certificate for shore-based colleagues.
This course meets the following requirements:
To give all officers the education and training in the human element leadership and management at operational level meeting the Knowledge, Understanding and Proficiency (KUP) requirements set out in the following:
- Table A-II/1 (officer in charge of a navigational watch).
- Table A-III/1 (officer in charge of an engineering watch).
- Table A-III/6 (electro-technical officer).
Minimum entry requirements
- Although there are no minimum entry requirements, you should have a keen interest in developing your supervisory skills and career prospects.
What you study
- Managing workloads effectively.
- Teamworking. Practical team-working activities.
- Motivation. How can motivation improve our safety and performance?
- Managing stress and fatigue in self and others.
- Leadership styles- what are your preferred leadership styles?
- Improving decision-making – often under pressure.
- Situational Awareness – do’s and don’ts.
- The human element and human nature. Factors that can improve or inhibit our safety and performance.
- Understanding and improving our communication skills.
- Management and Leadership- what are the differences and why are they important?
After the course
Achievement of these awards will enable candidates to apply to progress to more supervisory roles within their respective organisations.
Continuing Study
After you have achieved your Human Element Leadership and Management – Operational level MCA Certificate you can progress to HELM Management – Management level (5-day course) when you meet the following entry requirements.
Holder of Human Element, Leadership and Management at the operational level; and either;
- Certificate of competency OR
- Experienced seafarers with at least 12 months of sea-going experience.
For shore-based colleagues, you can access the equivalent Advanced Leadership in Management Certificate after having achieved the three-day Intermediate award or with relevant work experience.
How the course is taught
Lecturer led discussion; Team-work challenges; Case-study and video-based evaluations; role-play; skills self-assessment; self-study; candidate-led presentation; content-based learning.
Materials
All of your learning materials are on CANVAS our virtual learning environment. You will be given access to this once you have enrolled onto this course. Please ensure you enrol on this course when you receive the course joining and enrolling e-mail. Your course handbook, module content, videos and interactive activities are contained here and your Lecturer will guide you through this material over the three days.