Looking for a talent pipeline to help develop and grow your business? Modern Apprenticeships are an excellent opportunity for your employees to gain an industry-recognised qualification and the practical workplace skills required to support your business. More Information Complete our Enquiry Form and one of the team will get back to you. We've included an overview of our MAs below. Our Business and Industry Programmes Leaflet has more detailed information. Section Title: Modern Apprenticeship in Business and Administration (SCQF Level 5 and 6)Section Body: Level 5 Designed for those starting a career in administration, this qualification develops essential skills in communication, customer service, IT systems, and record-keeping. It is ideal for administrative assistants and office juniors. Level 6 This qualification builds on existing administrative experience and develops skills in business communication, project support, problem-solving, and information management. It is ideal for experienced administrators and coordinators. Duration Level 5 & 6 - 12 months for each level. College Attendance Requirements Fully work-based. Section Title: Modern Apprenticeship in Customer Service (SCQF Level 5 and 6)Section Body: Level 5 This qualification is designed for individuals working in or aspiring to work within customer-facing roles across a wide range of industries. It develops the practical skills, knowledge, and professional behaviours required to deliver excellent customer service, communicate effectively, and build positive relationships with customers. It is ideal for customer service assistants, receptionists, retail staff, and contact centre advisers. Level 6 This qualification is designed for individuals working in or aspiring to work within customer-focused environments. It develops the practical skills, technical knowledge, and professional behaviours required in the workplace, including service excellence, relationship management, and performance improvement. It is ideal for senior advisors and team leaders. Duration Level 5: 12 months and Level 6: 12 months. College Attendance Requirements Fully work-based. Section Title: Modern Apprenticeship in Procurement (SCQF Level 6)Section Body: Ideal for individuals working in or aspiring to work within procurement functions. It develops the practical skills, technical knowledge, and professional behaviours required in the workplace, including purchasing, supplier management, contract support, and stock control. It is ideal for procurement administrators and assistant buyers. Duration 12-24 months. College Attendance Requirements Year 1 - work based. Year 2 - CIPs workshops.