Hot Flushes, Cool Conversations: Working With Menopause Clients With Empathy And Expertise
Beauty and Complementary Therapies, Hospitality and Leisure
Mode of Study
Evening
Start Date
8th Sep 2026, 5 weeks
Day(s):
Tuesday
Time:
18:00 - 21:00
Location
City Campus
Cost
£ 150
Overview
This short professional development course is for hair and beauty professionals, therapists, salon owners, and anyone in client-facing roles who wants to understand menopause and how it can affect their clients. Menopause affects millions of women and can bring a range of physical, emotional and psychological changes, including hot flushes, sleep disturbances, anxiety, changes in skin and hair condition, and reduced confidence.
As trusted professionals, hairdressers, beauty therapists and PTs are often in a unique position to support clients through meaningful conversations and personalised services. This course provides practical knowledge of menopause, develops communication skills for sensitive client interactions, and explores ways to adapt treatments and consultations to meet changing client needs.
You will gain confidence in creating inclusive, supportive environments and delivering services with empathy and professionalism. This course is ideal for those seeking menopause awareness training, inclusive salon practice skills, and enhanced client care expertise within the hair and beauty sector.
The course is delivered through interactive workshops combining tutor-led presentations, group discussions, case studies, and practical activities. Learners are encouraged to share experiences, reflect on workplace practice, and develop strategies that can be applied immediately within salon or client-facing environments.
Entry requirements
Minimum entry requirements
There are no formal entry requirements for this course.
Learners should have an interest in client care, wellbeing, and professional communication within hair and beauty or related customer service environments.
What you study
Topics covered include:
- Understanding menopause and perimenopause.
- Common symptoms and their impact on daily life.
- The effects of menopause on hair, skin and wellbeing.
- Building confidence in menopause conversations.
- Empathetic communication techniques.
- Creating inclusive and welcoming salon environments.
- Adapting consultations and services for menopausal clients.
- Professional boundaries and signposting to appropriate support services.
- Promoting wellbeing and client-centred care.
After the course
Careers
This course supports professional development for those working in:
- Hairdressing salons.
- Beauty salons and spas.
- Barbering environments.
- Aesthetic clinics.
- Retail and customer service roles.
- Health, wellbeing and community support settings.
Learners will be better equipped to provide inclusive services, improve client experiences, and build stronger professional relationships with menopausal clients.
Continuing Study
On successful completion, learners may progress to:
- Further Continuing Professional Development (CPD) courses.
- Customer care and client wellbeing qualifications.
- Specialist hair and beauty training programmes.
- Leadership and management development within the hair and beauty sector.
- Health and wellbeing awareness courses.
Teaching
Assessment methods
There is no formal examination.
Assessment is based on participation in discussions, practical activities, case study exercises, and completion of reflective learning tasks throughout the course.
Additional Information
Materials
You will be provided with course materials and handouts, but you may wish to bring a notebook and pen for note-taking.
-
Mode of Study:
Evening
Evening and Weekends
Evening
-
Start Date:
8th Sep 2026, 5 weeks
-
Day(s):
Tuesday
Time:18:00 - 21:00
-
Location:
City Campus
-
Cost:
£ 150