Services We Offer

Counsellor chatting to client

You can find out more about the service the Mental Health & Wellbeing Team offer to our students.


    The Student Counselling Service offer up to 6 counselling sessions either through telephone or video. Sessions are normally weekly on the same day and time. Some sessions will feel more helpful than others, it's important to remember that counselling is a journey that is often challenging and it can take time to feel the benefits. We also offer long-term counselling for students that may benefit from this type of support through one of our external partners.

    What is Counselling?  

    Counselling – or ‘talking therapy’ - offers you a confidential space to explore your concerns. Your counsellor will offer you a safe and supportive relationship to share your thoughts and feelings, reflect on your situation and the choices you face.  

    This can increase your self-awareness, your understanding of your situation and the paths that are open to you. People have found counselling helpful for different issues including: 


    • Coping with stress including transition to college. 
    • Low mood/depression.
    • Anxiety.
    • Relationships.
    • Bereavement.
    • Self-harming or struggling with suicidal thoughts.


    Please note: Due to the current COVID-19 guidance we are unable to provide face-to-face sessions.

    What is telephone counselling?

    Telephone counselling works in the same way as face-to-face counselling but is conducted over the phone. This is a confidential service where students are offered up to 6 sessions. Your session will be arranged in advance at a time that suits you and the counsellor will call you on a number you prefer. You will need a private and quiet space to enable you to feel safe to talk openly.

    What is video counselling?

    Video counselling offers the opportunity to speak to a counsellor “face-to-face” without having to meet in person. This is a confidential service through a secure video platform. Students can have up to 6 sessions and will need a private, quiet space to be able to speak openly. Your session will be agreed in advance at a time that suits you and you can choose whether you'd like your counsellor to be able to see you via a video call or have an audio-only session. 

    Why do people use telephone or video counselling?

    Many of our students make use of telephone or video counselling due to issues such as:

    Convenience: Students can access support from their own living space without the inconvenience of having to physically travel to college. Video/telephone counselling can save you time and money as well as providing a more relaxed environment to talk.

    Accessibility:  Students with mobility issues or disabilities may find travelling to College for an appointment challenging and stressful. Remote counselling can help overcome some of these barriers and be more accessible.  

    Openness: Students may feel more comfortable opening up and discussing sensitive issues through the buffer provided by a screen or phone. For those who may feel particularly nervous or anxious during face-to-face counselling sessions, online therapy offers an alternative way to access support.

    If you have any issues accessing a quiet and private space or require additional support to access the service, please email

    How to access support

    The first step is to make an assessment appointment. This is a telephone conversation of 30-45minutes where we can get to know you and understand how best to help you.

    To arrange a wellbeing assessment you need to log-in to MyCity

                    MyCity Home Page  > Apps > Bookings > Wellbeing Assessment.

    You will normally be able to book an assessment appointment within 3 weeks however availability can vary depending on demand. 

    The Service offers free and confidential support but is not an emergency service. If you require urgent support please go to Crisis Support or in an emergency dial 999.  

    For any practical issues including housing/financial and academic queries please speak to a Student Advisor by emailing

    There are a lots of ways that the staff at City of Glasgow College can support you while you’re here to ensure you maintain good mental health and reduce any barriers to your learning.

    If you have a mental health issue, we encourage you to tell us about it as early as possible so we can put the right support in place. Even if it’s not causing any problems at the moment, it’s good for us to know about it so that we can put plans in place in case things change in the future.

    We can offer learning and wellbeing support and this can be tailored to what meets your needs at different times throughout your course. 

    The support of the Mental Health and Wellbeing Coordinator is tailored to you.  Some of the things that they can support you with is help you develop coping strategies; link you in with support in and outside of college and create a ‘Staying Well in College plan’.

    You can access their support by speaking to your Learning Support lecturer or Advisor if you have one or book in for a Wellbeing Assessment:

    To arrange an assessment you need to log-in to MyCity

                    MyCity Home Page  > Apps > Bookings > Wellbeing Assessment 

    Currently our Mental Health and Wellbeing Coordinator is offering students support through email and telephone.

    Some of the wellbeing activities we offer are:-

    • Yoga classes – yoga can improve your concentration and mood as well as improve your flexibility and fitness. You can book this class on MyCity.


    • City SA Sports Clubs and Societies – exercise, meeting people and getting involved in activities that make you feel valued can improve your confidence and mood. Check out City SA for more info.


    • Mindfulness – we offer courses and tasters in Mindfulness, a life skill that can help you to manage stress, anxiety and low mood.  You can book this course on MyCity.


    Due to the current COVID-19 guidelines, Mindfulness and Yoga classes will be delivered remotely via video link.

    Group work involves meeting with a group of students who all face similar concerns or issues and listening and sharing experiences. It can provide a supportive environment to relate to and learn from each other.

    The group is usually made up of 6-10 students with one Student Counsellor to facilitate. The group is:-

    • Supportive and therapy focused: The group will give you the opportunity to meet others that are facing a similar issue to you and get support and encouragement from them. It will also focus on helping you understand your experiences, thoughts and feelings and will provide you with beneficial tools and strategies to manage these.


    • Closed: This means that you will be required to make a set commitment to attending the group at the same time for a set of time, usually between 4 and 6 weeks. Once the group has started, the participants stay the same and no-one new is able to join.


    • A mixture of structured and non-structured: During group sessions you will learn about how your thoughts and feelings are impacted by certain difficulties. There will also be plenty of space for participants to share and talk about their experiences.


    • Not pressured: There is absolutely no pressure to contribute. You alone decide how much and what you share with the group and no one will force you to reveal your secrets or feelings. We understand that sharing can sometimes be uncomfortable, although we also know that you’ll probably get more out of the group if you share your experiences and ideas when you feel safe to do so.


    • Evidence based: Group work has been proven to be effective in helping students deal with a range of issues such as stress, anxiety and low mood. It can be beneficial to hear other people share how they have been affected by issues and how they have dealt with them.


    • Confidential: All group members are expected to respect the confidentiality of the group which is stated in the contract. Group members are asked to make a commitment to protect each other’s confidentiality by agreeing not to share anything that would break this agreement. While the group facilitator can’t guarantee absolute confidentiality (as we cannot control the behaviour of group members), we find that members are usually very respectful of each other’s privacy.


    • Can be done alongside one-to-one counselling: Group work can be a good way of dealing with a wide range of issues. However, some students may benefit from both individual counselling and group work. This could happen before, during or after starting group work.


    If you are interested in group work, please book yourself in for a Wellbeing Assessment on MyCity at a time that is convenient for you.

    MyCity Home Page  > Apps > Bookings > Wellbeing Assessment

    One of our trained mental health professionals will answer any questions you may have and recommend an approach that would be the most beneficial for you.